Unite Students is the leading provider of student accommodation in the UK, providing homes for 76,000 students, across 27 cities. Legal advice is being sought. 842 were here. !UNITESTUDENT is righteous and of high moral ground. Their possessions were still in the flat and it was obvious it hadn't been cleaned in the intervening 6 months.Although centrally located there is a homeless hostel a short distance from the accomodation with alcoholics and beggars in the area at all times of the day and night.The building has a courtyard which they have banned the use of because of Covid? Absolutely appalling company! Not many companies are helping their customers when talking about money. 74 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. Just wanted to write a review to point out, that during Covid-19 Unite have been fantastic. Most of the people that live here have gone home for lockdown due to being treated like children. Read reviews from current & past students for Unite House at University of Bristol. The managers are very helpful and friendly, and training is provided also. They did really help students in time of COVID!! My son has been in Unite accommodation since Sept. His flat has been empty apart from him and thus due to COVID he has been extremely isolated. Quite honestly I feel as if I am being held hostage by this company. My son has been in Unite accommodation since Sept. His flat has been empty apart from him and thus due to COVID he has been extremely isolated. North Lodge in London.Had not been cleaned when I arrived, or if it had not very well, and had a blocked shower. Felt like nobody wanted to help us. Not recommended at all you would be better off in a private rental. I really enjoyed how much trust they put in us to work independently, which made the work feel more rewarding. Never go with this awful company, they've made life so much more difficult than need be. We get kitchen inspections twice a month again like we can’t be trusted to clean. But have paid my rent in advance till July, but up to this day I have yet to receive a refund of my rent! RESOLVED: UNITE STUDENTS IS KIND HEART, GENEROUS, AND SINCERE!!!! Even his tutor has waded in with no luck. Only 10 minutes from central London. Expensive and overpriced for a rat house. Never respond to complaints and poor facilities qualities, such as always-disconnecting laundry machines, noisy water-pipes. They tried to move us to an inferior flat. Absolutely disgusting the way they do business. The Old Fire Station is rated #1 out of 35 halls at University of Aberdeen. They had booked my flatmates into different flats and it took a month of emailing back and forth to sort this. Cons: Customer Services are very rude to students and are most of the time in a very bad mood and useless on responding to queries. They are the sickest scum I have ever seen while always barefaced pretending to be just, kind and professional though. Students do not need this crap, especially during these horrendous times! Devil in humanity, go to Hell!!! Down with Unite Students! This is a dreadful company completely motivated by profits This means they will promise anything to make a sale and then backtrack. Unite House is rated #32 out of 61 halls at University of Bristol. Left my room by the end of March. We cancelled straight away as we knew he wouldn't be attending university, they ignored every single email from myself and my son. You'll get a bp within weeks!!! Is there any organisation who can support or is there a legal way to solve this? The enterprise owns and rents out housing accommodations to about 40,000 students in 24 college towns. When my flat had to self isolate we had to order food to the flat and the staff at reception were always so rude to us when we called to ask them to bring it up as if it’s not in their job description! When I went to reception to ask about why I have had no acknowledgement of my emails from them, I was told to simply try emailing again or phone the number on the website, which takes an absolute age to get through to. Till now their gross faces still keep haunting in my head again and again. None of the bad reviews written here come as a surprise. ... Unite Students Reviews 110 • Bad . Do not use this company! No stars!!! Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. I booked a studio in April to live in for academic year 2020\21 but they did not let me cancel it even though I couldn't live there due to Covid, they are making me find a replacement tenant AND pay for the studio until I can find one. The one I am going to talk about is == Woodland court == near caledonian road station , London. SEE IT THROUGH AND YOU ARE SURE TO WIN THE JUSTICE. I will fight these evils to the bitter end until seeing their retribution. They claim its to keep us safe but in reality it's not far off from jail. 0/10 would not recommend. They have deflected my request for cancellation emails, given late to no responses, wasted my time by having me attach proof for cancellation and then have given me no response addressing the situation. They have now decided to reply to the emails that it's too late and he needs to find so eone to rent his room. They did really help students in time of COVID!!! It does not feel like a home it feels like a youth hostel on a school trip. Everytime you leave you have to go through reception and get eyed up by the staff, when you come back in you all need to be watched as you scan your key cards like we can’t be trusted to follow simple rules. Not many companies are helping their customers when talking about money. It's all about money money money! Money grabbing, poor accommodation, deliveries go missing. And the vacuum cleaner stank. Can someone help me with this issue? UNITESTUDENT is righteous and of high moral ground. Never again. Only the latest review will count in the company's TrustScore. Your experience can help others make better choices. My only complaint would be the rooms are on the smaller side and have single beds. Down with the staff with no conscience!Here, I appeal to everyone that has experienced anything disgusting committed by the notoriously evil company and has seen this comment by luck, to directly lodge a formal effective complaint to Citizens Advice, who will impartially help you by informing Trading Standards, the legal organisation that can regulate, discipline them and put things right. A free inside look at company reviews and salaries posted anonymously by employees. Everytime you leave you have to go through reception and get eyed up by the staff, when you come back in you all need to be watched as you scan your key cards like we can’t be trusted to follow simple rules. And the vacuum cleaner stank. But they DID show me this!Definitely Recommend! Urged us to come to university knowing it would cause a second wave forcing us to lockdown while their happy with all our money in their pockets...I'm in liverpool where they have hired a security company to boss us about like 5 year olds in our own homes. Avoid! They are a callous company, only interested in making money. Engaged Employer. Was one of the many students that left my room after the announcement of the Lockdown in UK. I have seen multiple groups of much larger than 6 students socialising and partying, but no staff is ever seen to be separating them. Firstly I'll point out that I fully understand that unitestudents is a business attempting to make a profit and they therefore are a victim of Covid as much as the rest of us therefore as I signed a contract in march I am obligated to abide by it.However this company are cutting corners and making up their own rules and regulations. Not many companies are helping their customers when talking about money. Most of the people that live here have gone home for lockdown due to being treated like children. Such a criminal business definitely deserves poetic justice. The flat was in a good location, cheap, and had a spacious kitchen but was very cold and the cleaner advertised on the website stopped showing up. I have sent them multiple emails and have not heard a single thing back from them. 103 Reviews. The two treacherous vicious women perverted my experiences with inexplicable heinous indignity and persecuted me by conniving, discriminating, insulting, threatening and all kinds of unspeakable vile means, which has directly caused me to suffer from severe depression and left an everlasting scar on my whole life. Customer service response is 0. The customer service is abysmal, I have been trying to cancel my accommodation contract for months now on the basis of extenuating circumstances, I haven’t even stepped foot in this accommodation for the whole year. Even his tutor has waded in with no luck. If you want to be robbed of your money then this is the place for you. Left my room by the end of March. Worst accommodation I have ever stayed in!!! Find a businesses trust across multiple review sites with a quick glance. Shocking customer service and only interested in money, not the safety of students. View All num of num Close (Esc) Unite Group. Overview Overview. The customer service is abysmal, I have been trying to cancel my accommodation contract for months now on the basis of extenuating circumstances, I haven’t even stepped foot in this accommodation for the whole year. I am having the same issue (did not reply to my email in August, 2020, kept the room even when I told them I am not going to Glasgow and now charging me for 4 months which is almost 2000 pounds) as many other students with this company. RESOLVED: UNITE STUDENTS IS KIND HEART, GENEROUS, AND SINCERE!!!! No stars!!! Down with the staff with no conscience!Here, I appeal to everyone that has experienced anything disgusting committed by the notoriously evil company and has seen this comment by luck, to directly lodge a formal effective complaint to Citizens Advice, who will impartially help you by informing Trading Standards, the legal organisation that can regulate, discipline them and put things right. Had some problems rebooking over the summer, Unite staff made this incredibly stressful for me. Then they try to take 1700 from my sons account, luckily his loan hadn't gone in so it was returned. We contacted the bank and made sure it wouldn't go out again and to cancel their attempts at direct debit. Book your high quality student accommodation in London with Unite Students at Stratford ONE. Legal advice is being sought. Search for local Residential Accommodation near you on Yell. Find Unite Students in Liverpool, L7. Thousands of £ wasted. Avoid! Everything is a zero. The managers are very helpful and friendly, and training is provided also. You'll get a bp within weeks!!! DO NOT EVER WASTE YOUR TIME TO COMPLAIN TO UNITE STUDENTS THEMSELVES, DOWNRIGHT USELESS RUBBISH. We have asked multiple times for a room change 0 to join someone else's social bubble and been fobbed off since sept. I have several complaints about my experience at Station Court in South Tottenham, and have been urgently trying to get through to customer services about this for over 2 weeks now. Would even let a rodent live here. Absolutely disgusting the way they do business. Unite Students will … Read 51 verified reviews from real guests of Unite Students - SLH in London, rated 7.9 out of 10 by Booking.com guests. == '''My experience in the Unite … It was a dirty dungeon with no natural light. I had planned to stay with Liberty Living in Linksfield again (check out my review here), however they were already fully booked when I tried to re-book. Find jobs Company reviews Find salaries. Introducing the MyUnite app, built exclusively for Unite Students customers to make living with us hassle-free. Have sent complaints for the past 3weeks and still no reply. They are the sickest scum I have ever seen while always barefaced pretending to be just, kind and professional though. We contacted the bank and made sure it wouldn't go out again and to cancel their attempts at direct debit. Wish I could give them no stars, DO NOT GET ACCOMMODATION FROM THIS COMPANY!! But they DID show me this! But they DID show me this!Definitely Recommend! I have been doing my best to find a replacement, and have found several, 2 of which Unite have rejected, after claiming to be flexible with accommodating new tenants. Join the 130 people who’ve already reviewed Unite Students. The two treacherous vicious women perverted my experiences with inexplicable heinous indignity and persecuted me by conniving, discriminating, insulting, threatening and all kinds of unspeakable vile means, which has directly caused me to suffer from severe depression and left an everlasting scar on my whole life. Obviously the previous tenants had moved out at short notice because of the pandemic, probably in march. This is a review for the == [UNITE STUDENT] ==, student halls. Not recommended at all you would be better off in a private rental. www.unite-students.com Visit this website www.unite-students.com. They claim its to keep us safe but in reality it's not far off from jail. All communal areas have been shut which is the reason why most people have paid extra to stay here anyway and there is no refund even though all were pretty much paying for now is a bedroom! I really need to leave this accommodation due to a change in my circumstances, and think it is very unreasonable and unrealistic of them to expect students to be able to find a replacement student this year, seeing as 99% of learning is online. Getting legal advice as this company clearly isn’t providing student accommodation for anything other than profit. Staff receive bonuses on profit margins so are very motivated to keep sales. The one I am going to talk about is == Woodland court == near caledonian road station , London. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. Keep your child safe, don’t use Unite. Nothing in the government regulations states that the use of outdoor spaces should be banned?Also I would mention that between being given a written quote and actually booking the room (which was days apart) they increased the price by £5 per week due to the "alleged demand". Pros I worked as a summer receptionist at Unite Students in summer 2019. Companies. They are a callous company, only interested in making money. RESOLVED: UNITE STUDENTS IS KIND HEART RESOLVED: UNITE STUDENTS IS KIND HEART, GENEROUS, AND SINCERE!!!! "No problem" I thought and I cleared the drain.Then one of our ovens didn't work. Shame on you, Unite Students! All communal areas have been shut which is the reason why most people have paid extra to stay here anyway and there is no refund even though all were pretty much paying for now is a bedroom! Definitely Recommend! Making a very long story short, due to mental health reasons, I withdrew from university and was told I can end my contract if I provide evidence. But have paid my rent in advance till July, but up to this day I have yet to receive a refund of my rent! But they DID show me this! Never again. On the last one there was an email 18 minutes before it happened so there we go.Ultimately if you want a place that is cramped, dirty, stinks and doesn't really work, choose here!No kettle either, in the UK, I mean come on. I really enjoyed how much trust they put in us to work independently, which made the work feel more rewarding. Had I known it was unite (not liberty) I would not have booked for my son. Pros I worked as a summer receptionist at Unite Students in summer 2019. their students in line with their strategic plans • Ensuring that Unite and the students living with us bring positive benefits to their local community and encouraging integration between the community and students • Offering our employees meaningful, challenging and rewarding careers • Delivering sustainable, growing cash flows There is often noise from the pub outside/building work on weekends too. No regards to students and their financial situation. Can someone help me with this issue? Do not use these people, they are rip offs! The flat was in a good location, cheap, and had a spacious kitchen but was very cold and the cleaner advertised on the website stopped showing up. It's all about money money money! Obviously the previous tenants had moved out at short notice because of the pandemic, probably in march. I hope no one ever has to go through my experience. They raised my rent, then later on in the year offered the same room with cashback. Only the latest review will count in the company's TrustScore. Instead of the contract ending, it's nearly been a whole year and I'm STILL being harassed by them and by debt collectors about this payment. Making a very long story short, due to mental health reasons, I withdrew from university and was told I can end my contract if I provide evidence. All rights reserved. I really need to leave this accommodation due to a change in my circumstances, and think it is very unreasonable and unrealistic of them to expect students to be able to find a replacement student this year, seeing as 99% of learning is online. I arrived at Sugarhouse Close in Edinburgh in September to find the room allocated was nothing like the showroom shown. UNITE Group likes to unite college students with the company's dormitory spaces in the UK. Till now their gross faces still keep haunting in my head again and again. Meanwhile his mental health has deteriorated. Let´s get on with the review … 0/10 would not recommend. Join the 110 people who’ve already reviewed Unite Students. I booked a studio in April to live in for academic year 2020\21 but they did not let me cancel it even though I couldn't live there due to Covid, they are making me find a replacement tenant AND pay for the studio until I can find one. SEE IT THROUGH AND YOU ARE SURE TO WIN THE JUSTICE. We cancelled straight away as we knew he wouldn't be attending university, they ignored every single email from myself and my son. 109 Salaries. North Lodge in London.Had not been cleaned when I arrived, or if it had not very well, and had a blocked shower. I'd like to give zero stars but apparently I can't. Take your money even if you don't live there, Taking all our money to live in a prison…, They want your money but have no concerns over your health and safety. UNVERIFIED Business - See the SafeBuy™ Universal Rating for Unite Students - unite-students.com via Safebuy.org.uk. Travel Ban: if there is a travel ban either in the student’s country of origin, or in the UK, preventing students from traveling as planned: students affected by the ban can contact Unite Students or the agency who helped with the booking. They adapted to us working from home in a short period and have given us every chance to share worries about the future and returning to work! My experience is not good at all. Not many companies are helping their customers when talking about money. They have deflected my request for cancellation emails, given late to no responses, wasted my time by having me attach proof for cancellation and then have given me no response addressing the situation. I wish I could give a review 0 stars. Felt like nobody wanted to help us. This is a review for the == [UNITE STUDENT] ==, student halls. Thousands of £ wasted. I'd like to give zero stars but apparently I can't. No regards to students and their financial situation. They have really looked after the staff and made us feel secured in these uncertain times. Instead of the contract ending, it's nearly been a whole year and I'm STILL being harassed by them and by debt collectors about this payment. If you want to be robbed of your money then this is the place for you. I’m not surprised students mental health is deteriorating when it feels like a prison! RESOLVED: UNITE STUDENTS IS KIND HEART, GENEROUS, AND SINCERE!!!! I would urge all students who wish to leave or in fact are paying for a room that is uninhabitable or have never taken up the room to seek advice from trading standards/citizens advice/solicitor. Do not use this company! | Read 121-140 Reviews out of 130 When I went to reception to ask about why I have had no acknowledgement of my emails from them, I was told to simply try emailing again or phone the number on the website, which takes an absolute age to get through to. Meanwhile his mental health has deteriorated. Was one of the many students that left my room after the announcement of the Lockdown in UK. My daughter booked a room through them but didnt make the grades she needed to get into uni unite students still want her to pay 660 pound a month for her room.that she is not using as they say she missed the cut off point for cancelling her room. Will not send my daughter back there. Never go with this awful company, they've made life so much more difficult than need be. Take your money even if you don't live there, Taking all our money to live in a prison…, They want your money but have no concerns over your health and safety. I have sent them multiple emails and have not heard a single thing back from them. They don't reply to emails, no form of negotiating to even allow students meet up with payments especially with trying times like this. During my stay in Pacific Court, Unite Students, I was tortured by incessant noise, intolerable hygiene and other numerous blatant offences and harassments from my roommates. Keep your child safe, don’t use Unite. I have several complaints about my experience at Station Court in South Tottenham, and have been urgently trying to get through to customer services about this for over 2 weeks now. Have sent complaints for the past 3weeks and still no reply. They had booked my flatmates into different flats and it took a month of emailing back and forth to sort this. Pretty shocking considering some of my concerns are about their efforts at keeping students safe from COVID, which they are constantly going on about how amazing they are on their website etc! 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